The granite company came out to fix the countertop and the rep also came to try and talk us into keeping our island countertop. When I told her we weren't budging based on her own technician's comments she then started to put down Ryan Homes and the construction of our cabinets and what we could and could not do with granite countertops. It really solidified my decision to have it replaced because I wasn't going to deal with her crazy ass down the road. I was really shocked how she behaved in a customers home in front of her client (RH). Needless to say that will be the last time I deal with them. Now we can start on our back splash!